Definition of vegetarian ... According to Dominoes pizza

As a Muslim I eat vegetarian unless my local establishments are providing halal meals.. which generally most are starting to do.

A couple of months ago, I was craving Dominoes pizza and as my sister, and her children were with me I thought that I would treat them too. I telephone ahead, spoke to one of the staff and made my order for two large vegetarian supreme pizzas... I was even careful to ask 'are the chicken pizzas halal' and 'do your sauces contain alcohol'? to which he replied 'No' to both and told me the vegetarian supreme contained 'no meat'. I was instructed they would be ready in 15 minutes, so myself and my husband drove the 2miles to the local establishment to collect our pizzas. Arriving at the counter, I was charged for the two and another member of staff came to the counter and was speaking to the chap behind the till. Obvious I was Muslim *I wear a scarf*, the 2nd chap asked me 'are you Muslim?', after my answer he progressed to tell me that the pizzas are not halal

Me: 'ah yes, I know that, the man I spoke with on the phone told me they are not halal so I have ordered the veggie'

Staff member: 'yes, but the vegetarian are not halal'

At which point I was very confused and went on to ask

Me: 'errm, do they contain meat, or alcohol (voice becoming a little impatient), the man I spoke with told me that they contain no alcohol'

Staff member: 'that's right, but, we cut the veg, and the pizzas with the same knives we use to cut our meat/chicken'

Me: 'Are you serious?'

Staff member: 'yes. we do not use different knives'

You can imagine my fury and dismay at how in this day and age it could be possible for a food establishment to be allowed to do things like this? Are there no checks? are they not fully informed of what is VEGETARIAN and the requirements to use different knives & boards?

I demanded a refund, gave a piece of my mind and left.

After approx. 7 years of purchasing pizzas from this place, I am questioning if I have ever eaten a vegetarian meal from them?

I've taken to informing all vegetarians that I know in hope that they don't encounter the same issues I did. I telephoned a few days later and asked the same question, I was told that they are vegetarian but on probing about knives I was given the same information as before - same knife is used.

Moral of this: for me to never allow a penny of my money to purchase a Dominoes pizza, for everyone else... check!!

Sorry Dominoes, this is the end of our relationship.